About Us

Vivability Limited is a not-for-profit, registered charity and disability service provider in Bathurst and Lithgow. Vivability has operated for the last 35 years in Bathurst and was formerly known as Interchange.

Our services include Supported Accommodation, Respite, Drop In Support, Day Programs, Work Training programs, Recreation, Therapy services and Behavioural Intervention. Vivability also run social enterprises, The Bathurst Cleaning Company, Café VIVA and VIVA’s 3 Veg Farm, which employ people with disabilities at full award rates of pay. All of our services are designed around individual clients with a focus on increasing independence, self-determination and community participation.

Vivability supports a wide range of people, including children, adults, people who are aging and people from different cultural backgrounds.

Vivability is actively involved in the community where services are based. We have established strong local networks with partner organisations, businesses and residents.

Programs equip individuals to respond to life’s challenges and be active members of the community.

There have been significant changes in the disability sector since the introduction of the National Disability Insurance Scheme (NDIS). Prior to the NDIS, Vivability received block funding through the NSW Government via the Department of Family and Community Services. The transition to individualised funding has fundamentally changed how disability services are delivered, with people with disability now funded directly based on their assessed needs and exercising choice over which providers deliver their supports. This shift has introduced a more competitive environment and increased expectations around quality, responsiveness and outcomes.

Under the NDIS, support is delivered through a person-centred model that places people with disability at the centre of decision-making. This requires providers to work in genuine partnership with individuals, understand their goals and aspirations, and design supports that are flexible, appropriate and aligned with what each person is seeking to achieve.

In response to this environment, Vivability is committed to continuous improvement and strong organisational performance. We have established an improvement plan that is actively monitored, reviewed and updated on a monthly basis to ensure our services remain responsive, sustainable and aligned with both client outcomes and business objectives.